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Training courses

Powerful Performance Conversations

Overview:

Programme Overview
Powerful performance conversations (PPC) is aimed anyone responsible for the performance of others who wants to enhance their skill of having these conversations and getting the best from them and the person involved. The skills developed can also be used in conversations with peers, managers and others to increase effectiveness. The programme is highly interactive and practical and focuses on the skill of having the conversation (as opposed to our Performance Management & Appraisal programme which also focuses on specific performance management tools and interventions, in particular the appraisal interview). The programme involves a high degree of skills practice.

Who Should Attend?
This programme is designed for anyone with responsibility for the performance of others at work.

Details:

Duration: 1 Day

Programme Outcomes:

On completion of this programme, participants will be able to:
  • Understand the differences between performance conversations and more traditional performance management and appraisal approaches
  • Know how to prepare for a performance conversation
  • Understand how to approach the team member to raise the matter
  • Structure and conduct a conversation on a difficult topic
  • Listen and question more effectively
  • Demonstrate the skills of effective constructive feedback and 1:1 coaching
  • Know how to stay positive and constructive, using a joint problem solving approach

Approach:
There are a number of activities and role play exercises as part of the course to ensure that the key knowledge and skills are practiced. The programme is delivered by experienced Ibec Executives who provide members with advice, consultancy and training on a daily basis. Programme participants are encouraged to express their views and experiences. The programme facilitates participant discussion to ensure a thorough understanding of the key points and their application. Real life case studies and exercises will be used to ensure a real practical understanding of each topic.

Upcoming dates:

Location:Dates:
Ibec, Dublin September 19, 2019

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