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Training courses

Ibec/DIT CPD Managing People Programme

Overview:

DIT
Level 6, Special Purpose Award, 5 credits
Programme Overview
The objective of this programme is to enable front-line managers to deal more effectively with people at all levels within the organisation and to act with greater confidence.

Programme Outcomes
On completion of this programme, participants will:
  • Understand and appreciate the full extent and importance of your role in managing people.
  • Improve your interpersonal skills to enable you to deal more effectively with people at all levels within the organisation and act with greater confidence.
  • Acquire the key tools for managing people through a practical approach to skills development in such areas as motivation, managing problem behaviours, counselling, assertiveness and negotiations.
  • Develop an appreciation of grievance and disciplinary procedures and improve your effectiveness in handling issues in these areas.
  • Gain an overview of the key areas of employment legislation and become more confident when dealing with queries in relation to these.

Who Should Attend?
Front-line managers, supervisors and those preparing for promotion into a managerial role.

Details:

Duration: 4 Days

Programme Content:
  • Leadership
  • Managing Performance
  • Communication
  • Interpersonal skills
  • Employment Legislation
  • Negotiation
  • Grievances
  • Industrial Relations Institutions
  • Giving Feedback and Managing Problem People
  • Motivation
  • Discipline and Dismissals
  • Counselling and Coaching
  • Employment of Staff
  • Conflict Resolution

Approach:
Ibec has designed this programme with particular emphasis on the development of practical skills. The programme consists of four modules in order to enable you to practice the skills required. All presenters on the programme are practitioners who deal with a variety of real-life situations on a daily basis. Extensive use is made of practical exercises, case studies and role plays to secure a high level of participation and self-learning. You are encouraged to express your views and experiences. A large proportion of the time is spent discussing issues to ensure a thorough understanding. Actual case histories are used to draw up the case studies
and role plays.

A flexible approach is used throughout the programme and priority is given to the demands of the group.

Upcoming dates:

Location:Dates:
Ibec, DublinJuly 19, 20, 26, 27, 2018.
Ibec, DublinSeptember 20, 21, 27, 28, 2018
Ibec, WaterfordOctober 18, 19, 25, 26, 2018.
Ibec, GalwayNovember 22, 23, 29, 30, 2018

Members Discount
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Testimonials:

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  • Course Fact File

  • Locations:
    Donegal, Dublin, Galway, Limerick, Waterford
  • Accreditation:
    DIT
  • Course fee:
    Member rate: €1,900
    Non-member rate: €2,100
    * Cost quoted per person

    Payment method:
    - Pay by credit card online here
  • Download:

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Registered address: 84/86 Lower Baggot Street, Dublin 2
www.ibec.ie
  • Phone: +353 (0)1 605 1500
  • Fax: +353 (0)1 638 1500
  • Email: training@ibec.ie
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