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Training courses

Critical Conversations


Programme Overview
This Programme is designed to help participants become more effective and productive in conversations.

Who Should Attend?
All those who want to improve how they communicate on the phone, in small or large groups and in formal and formal settings.


Duration: 1 Day

Programme Content:
  • Critical Conversations
  • Handling difficult people and difficult situations
  • Controlling Input & material
  • Putting Critical Conversations into Practice

The programme will be highly interactive and practical. The use of practical exercises ensures a high degree of participation and self-learning.

Upcoming dates:

No training dates available at the moment.

Members Discount
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  • Course Fact File

  • Locations:
    Dublin, Waterford
  • Course fee:
    Member rate: €385
    Non-member rate: €425
    * Cost quoted per person

    Payment method:
    - Pay by credit card online here
  • Download:

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